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We’re excited to invite you to the Customer Forums at Microsoft Ignite! These discussions with Microsoft senior business and engineering leaders and a small group of your industry-leading peers are a great opportunity to share your insights and perspectives, exchange best practices, and learn about innovative ways to apply AI to deliver real business impact.The Customer Forums will take place on Level 2 of the Executive Meeting Center at the Marriott Marquis in San Francisco, adjacent to the Moscone Center.To register, please complete the form below and select one 60-minute forum you'd like to attend. Space is limited to ensure every voice is heard, so please register early!

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Please select one forum by clicking the radio button to the left of the forum name. If your participation is confirmed, you’ll receive a follow-up email with a calendar invitation.

Forums*Transforming Business Outcomes with Microsoft ServicesDate: Tuesday, November 18Time: 12:45 PM - 1:45 PMHost: Mike Flannagan, CVP, Global Customer SuccessDescription: Join Mike Flannagan, Rebecca Kearney, GM of Industry Solutions and Todd Garrettson, GM of Unified Solutions Group, for an in-depth conversation that explores scenarios where Microsoft Services (Unified and/or ISD Consulting) helped accelerate key projects in your organization, your top technology priorities this year, the biggest gaps in implementation, and trends in how enterprises are consuming cloud services and AI-driven support.Beyond OpenAI: Leveraging AI Foundry to Drive Agentic TransformationDate: Tuesday, November 18Time: 2:30 PM - 3:30 PMHost: Stephen Helwig, GM of Cloud & AI Platforms,Description: Join Stephen Helwig and Steve Sweetman, Partner Group Product Manager, for an in-depth conversation that explores how customers think about large language models (LLMs) beyond OpenAI, what ways they infuse Agentic AI into their applications and business processes, the tools they use to build AI solutions, and the key features they evaluate in tool selection.AI Innovations from Ignite: What Are You Most Excited to Explore and Adopt?Date: Tuesday, November 18Time: 4:15 PM - 5:15 PMHost: Mike Carter, VP, AI Business SolutionsDescription: Join Mike Carter and Rajmohan Rajagopalan, GM of AI Business Solutions, Technical Strategy, for a deep-dive conversation that explores the most exciting AI innovations announced at Ignite. Whether you're in IT, marketing, or leadership, this session is designed to help you surface what stands out, what’s relevant to your role, and what support you may need from Microsoft to move from interest to action.Powering CX Transformation in the Age of AI: Culture, Innovation, and ImpactDate: Wednesday, November 19Time: 12:30 PM - 1:30 PMHost: Nicole McKinley, GM, Global Customer ExperienceDescription: Join Nicole McKinely for a deep-dive conversation to explore how culture and technology intersect to drive meaningful customer experience transformation. Through focused discussions on AI-driven personalization, cultural readiness, and aligning CX with business outcomes, this session will surface leadership strategies that turn vision into impact.AI Innovations from Ignite: What Are You Most Excited to Explore and Adopt?Date: Wednesday, November 19Time: 12:30 PM - 1:30 PMHost: Mike Carter, VP, AI Business SolutionsDescription: Join Mike Carter and Rajmohan Rajagopalan, GM of AI Business Solutions, Technical Strategy, for a deep-dive conversation that explores the most exciting AI innovations announced at Ignite. Whether you're in IT, marketing, or leadership, this session is designed to help you surface what stands out, what’s relevant to your role, and what support you may need from Microsoft to move from interest to action.AI‑Assisted Engineering: Redesigning the Dev Lifecycle with GitHub CopilotDate: Wednesday, November 19Time: 2:15 PM - 3:15 PMHost: Rashida Hodge, CVP, Cloud & AI PlatformsDescription: Join Rashida Hodge, Stephen Helwig, GM of Cloud & AI Platforms, and Abbas Haider Ali, SVP of Customer Success, GitHub, for an in-depth conversation to explore how your engineering teams are leveraging AI coding assistants today (GitHub Copilot, Cursor, Windsurf, etc.). Share your insights about product advancements that can help your developers realize greater productivity and exchange best practices with your peers.Beyond OpenAI: Leveraging AI Foundry to Drive Agentic TransformationDate: Wednesday, November 19Time: 2:15 PM - 3:15 PMHost: Stephen Helwig, GM of Cloud & AI Platforms,Description: Join Stephen Helwig and Steve Sweetman, Partner Group Product Manager, for an in-depth conversation that explores how customers think about large language models (LLMs) beyond OpenAI, what ways they infuse Agentic AI into their applications and business processes, the tools they use to build AI solutions, and the key features they evaluate in tool selection.

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